Help With Financial Difficulties

Help With Financial Difficulties Banner


Options may be available to home loan borrowers who wish to avoid foreclosure.

Other Source of Payment

Your checking and savings account may not be your only sources for making home loan payments. You may be able to repay your home loan by:

  • Using funds from your 401(k) account – ask your employer about making a “hardship withdrawal”.
  • Selling stocks and bonds you may own.
  • Requesting the cash value of any life insurance policies.

Before you use any of these other sources to pay your home loan, please make sure you understand any penalties or tax issues that may result.

Repayment Plan

If you have missed one or more home loan payments, we may be able to create a short term repayment plan. If this occurs, please contact us as soon as possible to discuss payment options.

To find out if a repayment plan is an option for you, please contact our Loan Service Department.

Modify Your Loan

If your loan is past due, we may be able to work together to get your loan back on track. The sooner we discuss your loan, the better choices we may be able to offer you. El Dorado requires the borrower to submit a current financial statement (provided by El Dorado) and the loan must be current before El Dorado will consider a loan modification.

To find out if a loan modification is an option for you, please contact our Loan Service Department.

To reach El Dorado Savings Bank’s Loan Service Department to discuss possible options for avoiding foreclosure of your mortgage, you can call the following toll-free number on weekdays from 8:30 a.m. to 5:00 p.m. PT: (800) 874-9779 and ask to speak to a Loan Service Department Representative.

In addition to calling us to discuss possible options regarding your home mortgage loan, you can access the voice response system for the United States Department of Housing and Urban Development (HUD) for a list of HUD-certified housing counseling agencies at (800) 569-4287. HUD is a U.S. government agency that increases home ownership and supports home buyers.



Let us calculate it for you. Use our online calculators.

Learn More

Find your nearest El Dorado Savings Bank location   Get Directions